Job Opening

Customer Care Associate Work From Home Positions

Job Industry Telecommunications
Job Type Full-Time
Experience Level Entry Level
Date Posted 2021-10-11
Job Location Cebu City
Work-from-Home/Telecommute Offered
Company Information Talent Outsourcing Channel Solutions (TORCH)
Talent Outsourcing Channel (TORCH) Solutions is committed to strategically match the right talent
to the client’s specialized staffing needs and build rewarding careers for the professionals we place
through our holistic HR solutions. We supply employers with high quality and efficient workforce in
time and contribute to the client’s success through people
Job Description 1. Obtains client information by answering telephone calls; interviewing clients; verifying information. 2. Determines eligibility by comparing client information to requirements 3. Establishes policies by entering client information; confirming pricing. 4. Informs clients by explaining procedures; answering questions; providing information. 5. Maintains communication equipment by reporting problems. 6. Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures. 7. Updates job knowledge by studying new product descriptions; participating in educational opportunities. 8. Accomplishes sales and organization mission by completing related results as needed.
Job Qualifications •At least senior high school graduate

•Excellent English Communication Skills

•Preferably with Call Center Experienced

•Available to start ASAP

•Updated Resume

•For Work at home Speed test screenshot (12MBPS Download & 5MBPS Upload speed)

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