Job Opening

Online Retail Associate

Job Industry Telecommunications
Job Type Full-Time
Experience Level Entry Level
Date Posted 2020-06-30
Job Location Cebu City
Company Information Torch Solutions
Talent Outsourcing Channel (TORCH) Solutions is committed to strategically match the right talent
to the client’s specialized staffing needs and build rewarding careers for the professionals we place
through our holistic HR solutions. We supply employers with high quality and efficient workforce in
time and contribute to the client’s success through people
Job Description Open and maintain customer accounts by recording account information Resolve product and/ or service problems by clarifying the customer's complaint and providing resolution Recommend potential products or services to management by collecting customer information and analyzing customer needs Manage large amounts of incoming calls Identify and assess customers' needs to achieve satisfaction Build sustainable relationships of trust through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Go the extra mile to engage customers Resolve customer complaints via phone, email, mail or social media Assist with placement of orders, refunds, or exchanges Advise on company information Take payment information and other pertinent information such as addresses and phone numbers
Job Qualifications - At least 18 years old above
- At least High School Graduate
-At least HS/SHS graduate
-Applicants without BPO experience are welcome to apply
Number of Job Opening 15
Highest Education Attainment At least Highschool Graduate
How to apply to this job For easy and fast processing of your application kindly send your
Name/POSITION/Location to 09298974030/09350373256

or you may send your resume thru email:
Contact Info
Contact Phone : 09197063239 Contact Email : This email address is being protected from spambots. You need JavaScript enabled to view it.

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