Job Opening

Experienced Executive Assistant

Job Industry Outsourcing/Offshoring
Job Type Full-Time
Experience Level Mid-Senior Level
Date Posted 2020-06-25
Job Location Cebu City
Company Information Athena
Website: https://www.athenago.com/vision
We are a new startup that recruits Philippines-based EAs and trains clients to delegate 10x more. Our tagline is “We help you win—work and life”. In other words, we help busy people (CEOs, founders, executives) have more impact on work and life by becoming super delegators. Athena takes care of all the administrative work (contract, tracking, payroll) but clients and EAs have a direct, personal relationship just like they would in person. That means clients and EAs are both responsible for communicating well and building a trusted, positive, long-term relationship.
Job Description Job Responsibilities: - Manage client’s business and personal calendars with tact and thoughtfulness - Manage client’s inbox - Respond quickly and with good judgment to various inbound requests from client - Coordinate meetings/events - Schedule personal appointments - Execute a wide variety of ad hoc administrative tasks for the client which may include bills payment, travel coordination and internet research See some actual task requests below: - Client is staying at Ritz Carlton Hotel in Half Moon Bay, CA. Find nearby places to dine and outdoor activities for him to do while in that area. - Contact a restaurant in Mexico and book it as a wedding venue for December. - Book a doctor’s appointment. - Research about wines preferred by women in certain age brackets. - Track all press mentions of the client’s company. - Manage client’s contacts (via Contactually and other platforms). - Create a photo book. - Send reminders in the morning to the client via WhatsApp regarding his meetings for the day. - Draft email replies on behalf of the client.
Job Qualifications Qualifications:
- 4-5 years online work-from-home experience; must know his/her way around Google calendars, Google Drive, Docs, Forms, and Spreadsheets
- Must be willing to work PH graveyard hours
- Must be able to work at least 30 hours per week
- Able to understand complex problems and comes up with creative solutions
- Has deep emotional, social and relationship intelligence
- Always looks for ways to improve him/herself and his/her work
- Goes the extra mile
- Has great attention to detail
- Is a strong communicator (written and spoken)
- Is dependable
- Is trustworthy
- Is resourceful
- Is humble

Minimum Computer Requirements:
- i5 processor
- 8GB RAM
- OS: Windows 10
- IF Mac: 2017 model or above
- Internet speed of at least 5 mbps
*Note: The system requirements above are non-negotiable.

Key Performance Indicators:
- No. of hours per week that the client requires you to do work: The client leaning on you heavily for support because you’re doing an excellent job
- Quality of work: Doing your tasks with precision
- Efficiency: Accomplishing a lot within a reasonable period of time
- No. of operationalized EA tasks: Proactively helping a client delegate new tasks by testing and implementing EA playbooks
- Trust-based relationship with the client: Building and maintaining a deep and lasting relationship with your client over time

* Quality of work and efficiency will be based on your client’s direct feedback of your performance.

Work Duration & Working Hours:
The goal is for clients to utilize EA services for 30-40 hours per week. Actual hours will depend on the client and the EA’s ability to teach the client to delegate more and more.
- Many clients will initially start with 10-15 hours per week, and it will be the EA’s responsibility to help the client leverage him/her more until the 30- to 40-hour weekly goal is achieved.
- Other clients will be ready to start full blast at 30-40 hours per week from the onset (though this is less likely).

The hours you are required to be online will be dictated by the client’s schedule, but you should expect to have significant, if not full, overlap with the client's schedule (mostly PH graveyard hours).
Number of Job Opening 2
Highest Education Attainment At least Vocational Graduate
How to apply to this job You may apply through this link: https://forms.gle/oZ3buxufLogETfsK8

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